VRMA Foundations

VRMA Foundations: Frontline Excellence Training

April 14-15, 2025 | Savannah Convention Center

Are you facing challenges in your operations? Looking for training to empower your team to deliver exceptional service and memorable experiences?

 

This April, escape the ordinary and join us in Savannah for VRMA Foundations: Frontline Excellence Training—a new focused, hands-on experience designed exclusively for vacation rental operational staff and their managers. 

Mark Your Calendar 

🗓️ When: April 14-15, 2025 
📍 Where: Savannah Convention Center 
👉 Registration Opens Soon 
 

Why Attend?

We know the challenges you face—managing operations, housekeeping, and coordinating teams, all while constantly striving for the perfect guest experience can feel overwhelming. That’s why we’re keeping this event intimate to ensure personalized, targeted training tailored to your team's unique needs. 

Whether you’re looking for training about field issues, office coordination, or team management, we’ve got you covered to select one of three specialized tracks: 

  • Field Track: Equip your field staff with essential training in housekeeping, inspections, and maintenance.  
  • Office Track: Help your office staff master guest communication, reservation management, and exceptional service.  
  • Team Track: Empower your managers to lead with effective strategies, better communication, and solutions for operational challenges.

Learn. Share. Connect. 💡

We’re making time for peer-to-peer learning with a facilitated roundtable on communication challenges and de-escalation strategies. Bring your toughest questions and best advice.

Your Voice Matters: Tell Us What You Want to Learn!

We want to ensure this event delivers exactly what you need. Take a quick moment to let us know what you’re hoping to learn and who you’re bringing. Your feedback will help shape the content for everyone’s success! 

Let us know

Exhibit & Sponsor

Explore sponsorship opportunities at the 2025 VRMA Foundations: Frontline Excellence Training or inquire about a custom package. Become a sponsor to showcase your offerings. Get in touch today!

More Information

Everett Lightle


Everett Lightle
National Sales Manager,
Corporate Partnerships and Development
ELightle@vrma.org
+1 (312) 673-4855

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Kevin McDonnell


Kevin McDonnell
National Sales Manager,
Events and Sponsorships
kmcdonnell@vrma.org
+1 (202) 367-1259

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