Sessions

Monday |  4 March

Home Exchange, Co-Ownership, and 'New' Models for Short-Term Rentals

Monday, 4 March | 11:00 AM - 12:00 PM

Track: Business Strategy, Owner Relations

With the trend towards experience over whole ownership, this session delves into the long-term prospects of membership clubs, including home exchange platforms, fractional ownership, timeshare, and destination clubs. Explore whether public perception towards these models is shifting and identify the future customer. The discussion focuses on how short-term rentals can benefit from these evolving trends. Themes covered include Growth drivers, Second homes and supply, and Synergy with the traditional STR sector.

Key Takeaways:

  1. Attendees will learn about new models for growing supply in the marketplace.
  2. Explore adjacent business models of fractional ownership to grow supply and the growing home exchange community and understand how these relate to the wider market.

Presenter: Jessica Gillingham, Director, Abode Worldwide


Pricing Events Right: From Super Local Events to the 2024 Paris Olympics

Monday, 4 March | 11:00 AM - 12:00 PM

Track: Data and Revenue Management

Event-based pricing in the short-term rental market is a dynamic blend of anticipation and reaction, from well-publicized global spectacles like the Paris Olympics to super niche local festivals. This enlightening panel discussion provides invaluable insights into the strategies employed by industry experts. Learn from property managers, a revenue specialist, and a dynamic pricing software expert on how to harness tools, data, and intuition to maximize returns irrespective of an event's scale or predictability.

Key Takeaways:

  1. Adaptability is Key: Whether you're dealing with a local event or an international spectacle, the ability to quickly adjust your pricing strategy is crucial. Tools and technology, combined with human insight, can help short-term rental managers seize unexpected opportunities and mitigate risks.
  2. Knowledge and Technology Go Hand in Hand: While human intuition and local knowledge are irreplaceable, leveraging dynamic pricing tools can provide an edge. These tools not only help in predicting known events but also in identifying and capitalizing on unforeseen local happenings.

Presenter: Thibault Masson, Head of Product Marketing, PriceLabs


Preserving Our Planet: A Roadmap for Sustainable Hospitality

Monday, 4 March | 12:15 PM - 1:00 PM

Track: Sustainability & Environmental, Social, and Governance (ESG)

As traveler expectations evolve and sustainability takes center stage in the minds of guests, the demand for eco-friendly vacation rentals and sustainable travel options is on the rise. Despite the resources available to support sustainable practices in our industry, only a minority of hospitality businesses are going green. In this session, Vered Raviv Schwarz, President & COO of Guesty, will explore practical steps property managers can take to incorporate eco-friendly practices into their operations. The session will shed light on sustainability certifications and how individuals in our industry, both hosts and guests, fit into the broader mission of preserving our planet.

Key Takeaways:

  1. Steps for property managers to introduce eco-friendly practices into their hospitality businesses, contributing to a more sustainable travel experience.
  2. Gain insight into sustainability certifications, helping you attract environmentally conscious travelers.
  3. Understand hosts' and guests' roles and responsibilities in promoting sustainable travel and preserving our planet.

Presenter: Vered Raviv Schwarz, President & COO, Guesty


Protecting Your Guests and Focusing On Safety

Monday, 4 March | 2:30 PM - 3:30 PM

Track: Property Services, Business Strategy

Addressing safety has quickly become one of the hottest topics in vacation rentals globally. From new fire regulations in the UK to an increase in inspections in France, it’s imperative to understand why safety is more important than ever and how you can implement this in your business. In this presentation, Justin Ford, Director of Safety Programs at Breezeway, will walk attendees through the basics of vacation rental safety, covering the history of how we got where we are, how to prevent accidents before they happen, and the steps you can take to ensure guests are safe and your properties are protected.

Key Takeaways:

  1. Participants will leave with a clear understanding of why it is important to address safety in vacation rentals and how to get started.
  2. Understand how safety can sell and how they can market their commitment to guest safety.
  3. Attendees can access Breezeway’s Safety courses - available for all VRMA members at no charge.

Presenter: Justin Ford, Director of Safety & Certification, Breezeway


This or That: Marketplace Tech Stack or an Integrated PMS/OS?

Monday, 4 March | 2:30 PM - 3:30 PM

Track: Technology/Mainstream

Technology is revolutionizing the short-term rental space, making it easier for property owners and operators to manage more properties, streamline operations, and provide a better guest experience. This session explores the decision-making process of choosing between a marketplace PMS and an integrated solution. Attendees will gain a thorough understanding of the differences and determine what is best for their business. The insights shared will empower attendees to make better tech decisions for their companies.

Key Takeaways:

  1. Attendees will come away from the session with a more thorough understanding of the difference between a marketplace PMS and an integrated solution and what is best for their business.
  2. Attendees will be able to make better tech decisions as a result of what they learn in the session.

Presenter: Jessica Gillingham, Director, Abode Worldwide


European Short-Term Rental Industry Pulse: A Dive into Data Trends to Thrive in 2024

Monday, 4 March | 3:45 PM - 4:30 PM

Track:
Business Strategy, Finance and Legal Operations

Join AirDNA for a deep dive into the European short-term rental landscape. Explore exclusive data insights that highlight emerging trends and capture the essence of the growing demand across the continent. Understand the subtleties of traveler behavior, regulatory environments, and distinctive property features that set them apart. Drawing from the experiences of seasoned property managers, Jamie Kinnersly, Sales Director at AirDNA, will share pivotal data insights integral to their growth stories.

Key Takeaways:

  1. Identify key European short-term rental market trends using data insights to inform strategic decisions for 2024.
  2. Formulate actionable strategies for portfolio optimization, aligning with regional growth potential and evolving traveler preferences.
  3. Gain the skills to assess and adapt to regulatory changes in various European markets, enabling data-informed decisions about property portfolios.

Presenter: James Kinnersly, Sales Director, AirDNA

Tuesday | 5 March

Building a High-Impact Marketing Playbook with AI

Tuesday, 5th March | 10:45 AM - 11:45 AM

Track: Marketing/Sales

In this practical and fast-paced session, our expert panelists will unveil their proven strategies for crafting a powerful marketing playbook with the help of cutting-edge AI technology. This playbook translates into tangible outcomes, including increased bookings and revenue. The session will cover various topics, from examining novel channels and making your listings stand out on OTAs to mastering channel diversification and leveraging AI to drive bookings.

Key Takeaways:

  1. Effective strategies for using AI to develop a robust marketing playbook that leads to increased bookings and revenue.
  2. How to increase visibility and reach the right audience through channel diversification.
  3. Leveraging disruptive tech innovations like AI and ChatGPT to generate more bookings.

Presenter: Robin Clifford, EMEA Director, Guesty


Pricing in Europe Today: How You Can Regain Control from the Algorithms

Tuesday, 5th March | 10:45 AM - 11:45 AM

Tracks: Data and Revenue Management, Business Strategy

Delve into the fascinating evolution of pricing in the European market. From the era when gut instincts ruled to today's data-driven strategies, this session traces the profound influence of algorithms and machine learning. By drawing parallels with familiar platforms like Google and Facebook, the session aims to demystify algorithms, providing property managers with a clearer understanding of these complex mechanisms. Attendees will learn how the fusion of human expertise with modern tools can revolutionize their pricing approach.

Key Takeaways:

  1. Demystified Understanding: Property managers will no longer see algorithms and dynamic pricing as complex jargon or intimidating black boxes. They will leave with a clear understanding of how these pricing strategies work and how they can harness them effectively.
  2. Balanced Approach to Pricing: The session underscores the importance of harmonizing technology with human judgment. Property managers will learn to confidently leverage dynamic pricing tools without losing the personal touch and local insights essential for the vacation rental industry.

Presenter: Thibault Masson, Head of Product Marketing, PriceLabs


Expanding in Europe: Challenges and Mitigations

Tuesday, 5th March | 12:00 PM - 12:45 PM

Track: Business Strategy

This session provides crucial information for individuals looking to expand into the European market. Whether new to this market or someone within the market looking to expand, the presenter, Alexander Limpert, CEO of RentalReady, will highlight key considerations. Topics covered include Legal and Regulatory Compliance, Cultural Differences, Language Barriers, Technology Integrations, Marketing and Branding, Quality Control, Currency Exchange and Payments from Guests, and Staffing, Training, and Customer Support. By the end of this session, attendees will be equipped with the necessary information to successfully expand their companies in Europe.

Key Takeaways:

  1. Review 8 steps to consider while looking to expand in Europe.
  2. Discuss the importance of these 8 steps and the considerations needed to expand.

Presenter: Alexander Limpert, CEO, RentalReady


Leveling the Playing Field: Using AI to Compete with the OTAs

Tuesday, 5th March | 2:00 PM - 3:00 PM

Track: Technology/Mainstream

In the rapidly evolving vacation rental landscape, industry giants like Airbnb and Booking.com utilize the power of AI to optimize their operations. This session highlights how modern AI tools and techniques are available to even the smallest property managers, leveling the playing field and allowing them to compete head-to-head with these titans. By understanding and harnessing AI tools, from content generation to dynamic pricing, rental managers can amplify their reach, efficiency, and profitability.

Key Takeaways:

  1. AI isn't just for industry giants. Today's tools make powerful AI innovations accessible to vacation rental managers of all sizes, allowing them to improve efficiency, guest experience, and profitability.
  2. Preparation is key. To leverage AI fully, rental managers should prioritize collecting and storing relevant data now. This foundational step ensures they are poised to capitalize on AI advancements as they continue to evolve in the industry.

Presenter: Thibault Masson, Head of Product Marketing, PriceLabs

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